// Cybersecurity

Managed cybersecurity

A layer of automatic monitoring, supervised by our team, that checks your environment on a regular basis while your business keeps running as usual.

Artificial intelligence
Hardening applied by our team
Human oversight
// 01

How the AI works under the hood

Our managed cybersecurity system combines the power of AI, orchestrated by our assistant Penny, with the judgement of a founding team with more than 28 years of experience (since 1998). The AI checks your infrastructure automatically, supervised by our team: it reviews configurations, analyses traffic, identifies deviations from expected behaviour and prioritises what truly matters.

When it detects a weakness, it does not just warn: it proposes the hardening, in code or infrastructure, and our team applies it. Every decision is logged and supervised by people, so automation speeds up the response without losing human control. The result is a defence that adapts to your environment and improves with every passing day.

Regular automated scanning and detection
Hardening of code and infrastructure, applied by our team
Intelligent prioritisation of real risks
Human oversight of every AI action
// 02

What you gain, in practice

Management falls to us, not to your internal team. That frees your IT staff from the constant pressure of vigilance and gives you something hard to buy: peace of mind. You know that someone (and something) is looking after your perimeter.

We also take care of mail hygiene to reduce the risk of your domain sending spam, protecting your reputation and your ability to communicate with customers. Active defence with automatic monitoring, supervised by our team.

// 03

How we roll it out, step by step

Every deployment starts by getting to know the terrain. We audit your environment, build an inventory of servers, network, access and exposed services, and define a realistic security baseline for your organisation. Without that initial picture, any automation would be shooting in the dark.

From there we deploy the monitoring layer and enable hardening progressively: first in observation mode, then applying controlled changes, always with a prior backup and verification afterwards. We change one variable at a time and check the result before moving on, so protection grows without surprises.

Initial audit and inventory of your infrastructure
A security baseline defined for your organisation
Progressive rollout: observe first, harden later
Every change with a prior backup and later verification
// 04

Who this service is for

It is designed for companies that cannot and do not want to build their own security department: SMEs in the Balearic Islands whose infrastructure is already critical to their business, but with no one dedicated to watching it. Also for organisations with an internal IT team that prefers to focus on running the business and delegate monitoring and hardening to specialists.

If your company handles customer data, invoices through connected systems or depends on email and its servers to operate, you have exactly the profile this service was designed for. The scale adapts to you: the same defence layer protects everything from a small office to an environment with several servers and sites.

SMEs without their own security department
IT teams that want to delegate monitoring
Organisations with customer data and critical systems
Single- or multi-site environments, with or without their own servers
// 05

One more piece of your infrastructure, not an add-on

Managed cybersecurity does not live in isolation: it builds on the rest of SYSBalear's services and reinforces them. If we manage your systems, the defence integrates with maintenance and updates; if you host with us, your websites fall under automatic checks every 30 minutes (with managed web maintenance).

That overall view avoids the classic mistake of patchwork solutions: tools that do not talk to each other and leave gaps right at the seams. Here there is a single strategy, a single point of contact and a team in Mallorca that knows your infrastructure first-hand and can show up at your offices when needed.

// FAQ

Frequently asked questions

Does the AI act on its own or are there people behind it?

Both. The AI automates monitoring by rules and thresholds, and every action is supervised by our team. You get the speed of the machine with the judgement of professionals with more than 28 years of experience (since 1998).

Does the management interfere with how my company runs?

No. The protection layer works in the background, without disrupting your operations. Security adjustments are applied by our team in a controlled, planned way so your business keeps running as usual.

Do I need my own technical staff to hire this service?

No. The service is designed precisely to take on that load: we manage the monitoring, the security adjustments and the response. If you have an internal IT team, we coordinate with them; if you do not, we act as your complete security layer.

What happens if the system flags something that is not actually a threat?

Rule-based correlation is designed to filter out false positives, and every relevant action is supervised by our team. If something is flagged by mistake, it is reviewed and corrected, and the rules are adjusted.

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